Welcome to Duncan Street Primary Care Centre

Welcome to Duncan Street Primary Care Centre

The information in this website should help you get the most from your practice.  Our aim is to always provide you with excellent service. 

Opening Times

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New Telephone System

Safeguarding Statement

At this surgery, we strive to create an environment where victims of abuse feel safe, supported, and believed. We want to be part of a team that ensures every patient feels they can speak openly without fear of being dismissed or judged.

 

Our safeguarding approach will focus on listening with empathy, maintaining confidentiality, and acting appropriately to protect those at risk. We all have a shared responsibility to foster a safe space where victims know they will be heard and we are here to help and guidance is always available.

 

Many Thanks

Duncan Street Primary Care Centre

Have Your Say

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Patient Reference Group

Join our patient reference group to get involved.

NHS Friends and Family

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Friends and Family Results

JUNE 2025

Don't Know 2%
Good 19%
Neither good or poor 4%
Poor 2%
Very Good 76%
Very Poor 2%

Completing questionnaire

GP Patient Survey Results - 2024

The following results were gained from 113 completed surveys sent out to patients of Duncan Street Primary Care Centre.

On accessing the Practice:

  • 69% Good overall experience of contacting this GP Practice
  • 46% Easy to contact this GP Practice on the phone
  • 45% Easy to contact this GP Practice using their website
  • 79% Helpfulness of reception and administrative team at this Practice
  • 70% Knew what the next step would be after contacting this GP Practice
  • 94% Knew what the next step would be within two days of contacting this GP Practice
  • 73% Good overall experience

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Autism West Midlands Support to Parents/Carers and patients whilst awaiting for an assessment - please see details and click on the links below:

 

Autism West Midlands - Embracing Difference, Empowering People

 

Welcome to Little Journey

Supporting all children to better health through personalised care

These are short videos to show child around hosptial before your child needs to attend

Click on the link below to find our more

Welcome to Little Journey

 

Page last reviewed: 14 July 2025
Page created: 01 July 2020