Appointments

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Access to a GP or Healthcare Professional

Urgent or Routine Appointment - 01902 459076 Option 1

If you require an urgent appointment, please phone any weekday from 08:00am.  The receptionists will offer you an appointment, if one is available in the morning or afternoon.  

If you prefer, you can also book a routine appointment with any doctor.

Please do not abuse this system. For example: 

  • an emergency appointment is not to get repeat medication
  • an emergency appointment with a doctor is not for a blood pressure check 

Routine Future GP or Nurses Appointment

If you require a non same day appointment or an appointment with nurse please call after 2.00pm and we will always do our best to accommodate your requests. 

As a large practice it is not possible for us to guarantee that you can see the doctor of your choice.

Telephone Advice

If you particularly want telephone advice please make this clear to reception and they will try to book you a 'telelphone call' appointment slot.

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to:

check your symptoms and get instant advice
book appointments
order repeat prescriptions
view your GP medical record
access your Covid vaccination status
and more.
If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

On-line Consultations Available

Please use the link below to contact the practice.  Do not use this for urgent enquiries

https://florey.accurx.com/p/M92012

 

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Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Chaperone

If you feel you would like a chaperone present at your consultation please inform your doctor/nurse who will be more than happy to arrange this for you.

Home Visits

Please telephone reception before 10:30am if you require a home visit.

A doctor or nurse may phone you back to gather more information, or we may need to arrange a hospital attendance.  Home visits are only available for patients who are housebound.

We do encourage visits to the practice.  There are better facilities for examining and treating patients at he Health Centre.

 

Advance GP Training

Medical students and nursing students attend the practice from time to time. We hope that you will co-operate with us and help the students to learn about general practice.

However, you will be informed of their presence in advance, and if you do not want them to be present at a consultation, your wishes will be respected.

This will not affect your treatment in any way.

Cancellations & Reminders

Cancel or changing an appointment

If you are no longer able to attend your appointment, or if you wish to change or cancel, please inform reception as soon as possble.  You can cancel by replying "cancel" to your text message reminder, online or by phone

Your can cancel your appointment online using the NHS APP www.nhs.uk/nhsapp.

 

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Extended Access

The practice offers extended hours on Wednesday evenings between 18:30 and 20:00 for booked appointments only.

Evening and weekend appointments are now available for our patients at the following surgeries:

Monday Evenings

East Park Medical Centre, Jonesfield Crescent, East Park, Wolverhampton, WV1 2LW

01902 455422

18:30 – 20:30

Tuesday Evenings

Whitmore Reans Health Centre, Lowe Street, Whitmore Reans, Wolverhampton, WV6 0QL

01902 421679

18:30 – 20:30

Wednesday Evenings

Duncan St Primary Care Centre, Duncan St, Blakenhall, Wolverhampton, WV2 3EL

01902 459076

18:30 – 20:00

Thursday Evenings

East Park Medical Centre, Jonesfield Crescent, East Park, Wolverhampton, WV1 2LW

01902 455422

18:30 – 20:30

Saturdays

Newbridge Surgery, 255 Tettenhall Road, Wolverhampton, WV6 0DE

01902 751420

08:00 – 14:00

Click here for further details of extended hours in Wolverhampton.

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