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Welcome to Duncan Street Primary Care Centre

Welcome to Duncan Street Primary Care Centre

The information in this website should help you get the most from your practice.  Our aim is to always provide you with excellent service. 

Opening Times

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Safeguarding Statement

At this surgery, we strive to create an environment where victims of abuse feel safe, supported, and believed. We want to be part of a team that ensures every patient feels they can speak openly without fear of being dismissed or judged.

 

Our safeguarding approach will focus on listening with empathy, maintaining confidentiality, and acting appropriately to protect those at risk. We all have a shared responsibility to foster a safe space where victims know they will be heard and we are here to help and guidance is always available.

 

Many Thanks

Duncan Street Primary Care Centre

Have Your Say

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Patient Reference Group

Join our patient reference group to get involved.

NHS Friends and Family

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Friends and Family Results

December 2024

Don't Know 0%
Good 19%
Neither good or poor 2%
Poor 2%
Very Good 70%
Very Poor 7%

Completing questionnaire

GP Patient Survey Results - 2024

The following results were gained from 113 completed surveys sent out to patients of Duncan Street Primary Care Centre.

On accessing the Practice:

  • 69% Good overall experience of contacting this GP Practice
  • 46% Easy to contact this GP Practice on the phone
  • 45% Easy to contact this GP Practice using their website
  • 79% Helpfulness of reception and administrative team at this Practice
  • 70% Knew what the next step would be after contacting this GP Practice
  • 94% Knew what the next step would be within two days of contacting this GP Practice
  • 73% Good overall experience

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